FitMesh Sync

Support

Ofte stillede spørgsmål

Svarene på de mest almindelige spørgsmål. Hvis du ikke finder det, du leder efter, skriv til support@fitmesh.fit.

Vil du slette din konto? Gå til den dedikerede side

r/FitMesh — Community

The app shows no data. What do I do?

Check in order: (1) On Android 14 or newer, Health Connect is built into system settings (Security & privacy); on Android 9-13, install the app from Google Play. (2) Ensure your wearable app writes data and FitMesh Sync has read permissions in Health Connect. (3) Tap «Sync now» on the home screen. (4) Tap «Diagnostica» to inspect the Sync Center. If it persists, email us at support@fitmesh.fit.

How much battery does it use?

Battery use is minimal. On Android, background sync depends on operating system scheduling and manufacturer battery optimization settings. On iOS, sync occurs when opening the app or upon manual trigger.

Does it work offline?

The app collects and queues data even without network. As soon as you're back online, it syncs all the backlog automatically.

Can I have my own private server?

Not yet as a supported service. Self-hosting exists at a technical level in the app, but today it's limited to internal/technical use — it isn't a self-service path for users. Current status at fitmesh.fit/self-host.

Hvad koster FitMesh Sync?

Appen kan downloades gratis og inkluderer en 14-dages prøveperiode på FitMesh Pro. Efter prøveperioden kræver fortsat brug af Pro-funktioner et køb eller et abonnement. Se priser og tilgængelige muligheder i appen i henhold til din butik.

Jeg har skiftet telefon. Mister jeg mine data?

Hvis du logger ind med samme konto, vil du se data, som din tidligere telefon allerede havde synkroniseret for de seneste perioder; dette kræver forbindelse og aktiv adgang (prøveperiode eller Pro). Ting, der ikke overføres til den nye telefon: træningspas optaget med appen, ringparring, eksterne serviceforbindelser og ikke-synkroniserede dage.

iOS support?

Yes: the iOS app is available on the App Store in all 27 European Union countries, as well as other supported storefronts, built as a native Flutter app with HealthKit integration to read your data.

Har du et andet spørgsmål?

Skriv til os. Vi svarer personligt inden for 48 timer (normalt meget hurtigere).